Bilingual Customer Service Representative
Province:
Employment:
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Bilingual Customer Service Representative opportunity for an insurance firm. This is a full time, permanent and remote job opportunity.
Bilingual Customer Service Representative opportunity for an insurance firm. This is a full time, permanent and remote job opportunity.
Requirements/Skills:
-Excellent English and French communication skills -Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other -Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required -Strong computer/multitasking skills -Previous Customer Service or Call Centre experience is required -Ability to work under pressure and be adaptable
Responsibilities:
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to): -Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion -Provide accurate responses to existing and new members while maintaining the highest level of customer service -Actively participate in an ongoing learning environment where you’ll receive developmental opportunities
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